I work within the customer education universe where I design and develop eLearning content to enable users to get the most from SaaS products. Combining my skills in learning and visual design, I create technical eLearning courses and multimedia training content using Articulate 360 (Storyline & Rise), Camtasia, and Adobe Suite (Illustrator and Premiere Pro), by leveraging skills in:
Technical Writing
Filming Training Videos and Tutorials
Video Editing and Animation Creation
Graphic Design
Work I've Done 
eLearning Course Design
Created more than 25 technical SaaS product training courses by researching and collaborating with Subject Matter Experts. Content is designed following accreditation guidelines to award professional development credits for learner completion. 

eLearning Templates 
Developed and designed templates in Articulate Rise for eLearning and microlearning courses to be used by cross-functional training and enablement teams. 

Accessibility Best Practices for Course Creation 
Built best practices and frameworks for accessible eLearning content creation, including establishing guides for closed captions, alt text, and transcripts. 

Design System for Instructional Designers 
Created and implemented a design system for Instructional Designers to increase collaboration, consistency, and scalability of learning content creation. Including resources for technology tools, templates, process documentation, and a central repository of design assets.  

Custom Pages for Learning Management System 
Designed custom pages in the Learning Management System to increase usability for learners.

Mentoring Instructional Designers 
Created an onboarding plan to enable new Instructional Designers 
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